Terms & Conditions

Please ensure that you read carefully and understand these Terms & Conditions prior to a booking.

Definitions

Travel organiser means: the party whose business consists of providing the public or a group of people with pre-arranged travel packages in its own name.
The Travel organiser refers to Travel2dance located in Rijswijk, The Netherlands. Chamber of commerce number 27272066 established in Delft. BTW-nr. NL1923.83.784.BO2

Traveller means:
a. The other party entering into the contract with the travel organiser, or
b. The party on whose behalf the travel package has been arranged and who has accepted that arrangement, or
c. The party to whom the legal relationship with the travel organiser has been transferred e.g. to a suitable person or substitute

Travel Contract means: the contract where the travel organiser undertakes vis-à-vis the other party to provide a pre-arranged travel package offered by it, comprising an overnight stay or a period of more than 24 hours as well as at least one of the following services:
a. Transport;
b. Accommodation;
c. Another tourist service, not related to transport or accommodation, which forms a significant part of the travel package.

General

The acceptance of any travel services offered by Travel2dance (hereinafter travel organiser) constitutes a contract between the traveller and the Travel organiser.

The terms and conditions apply insofar that they do not conflict with imperative law. The invalidity of one or more provisions does not affect the validity and application of the remaining provisions, which shall remain in full force and effect.

ARTICLE 1 – Creation Travel Contract

1. The travel contract is created by accepting the offer of the Travel organiser by the traveller.
In case of an online booking, the date of receipt of the completed application form is the date that the travel contract will be effective.
In case of a telephone booking the travel contract will become effective on the day that the personal details are provided.
If the traveller is a minor (under the age of 18), the application form needs to be signed by a parent or guardian of the minor.

2. The offer of the Travel organiser is free of obligations. The offer may be revoked by acceptance or immediately thereafter.

3. The content of the travel offer is determined by the data as published on the website of the Travel organiser www.travel2dance.nl or in other publications of the Travel organiser.
The Travel organiser is legally not bound for any errors or mistakes in a publication.
The Travel organiser cannot be held responsible for the content of promotional publication or documentation published under the responsibility of third parties.

4. Only in exceptional cases it is possible to deviate from the published travel offers. In that case, the additional communication and additional booking fees will be charged. These deviations are only part of the travel contract once the Travel organiser has confirmed them in writing.

5. A traveller who on behalf of or for (an) other (e) passenger (s) enters into a travel contract is severally liable for all obligations arising from the contract. The (other) traveller(s) is/are each liable for their own share. The traveller as mentioned in the opening sentence, is obliged to disclose relevant personal circumstances of the other passengers in the application, which may affect the implementation of the travel agreement (such as age, disability).

6. If the traveller in the creation of the travel contract expresses certain preferences towards the Travel organiser, such as preference for a particular seat in an airplane, the location of a hotel room, etc., then these indicated preferences will be taken into account as much as possible. However, despite any indication of preferences on travel documents and application forms, no rights can be derived from it.

1. At the conclusion of the travel contract, the traveller must pay a minimum deposit of 15% of the total agreed travel sum. If for some journeys a minimum deposit is required, which differs from the minimum deposit of 15% of the total amount payable, the Travel organiser will clearly indicate that in the travel offer. In that case, the deviation amount will be required as deposit. Simultaneously with the deposit, if applicable, the premium for the cancellation and travel insurance need to be paid.

2. The remainder of the travel sum must be paid within 42 days before the start of the trip. If the travel contract is concluded within 42 days before the start of the trip, the full fare needs to be paid within eight days after receipt of the invoice.

3. If for some travel journeys deviant payment terms apply, it will be listed in the travel document or in published travel offers by the Travel organiser. In that case the different payment terms apply.

4. Late payment, after summation, result in immediate termination of the travel contract by the Travel organiser. In such case the provisions relating to cancellation by the traveller apply and the portion of the travel sum already paid will be deducted from the payable cancellation costs.

5. The traveller who fails to fulfil a financial obligation to the travel organiser on time is required to pay interest over the sum total. This equals 1% per month for each month or part of one month depending on the delay.
In addition, the traveller is required to refund any out-of-court settlement costs equal to 15% of the claimed sum, with a minimum of € 45.

1. The advertised travel sums are per person and include only the services and facilities as described in the arrangements of the Travel organiser.

2. The level of the advertised travel sums is based on hotel rates, entrance tickets, train tickets, fuel, taxes and levies, as known to the Travel organiser at the time the publication went to press.
The Travel organiser reserves the right with regard to the established contract to increase the travel sum on account of price changes indicated in the opening sentence. Exclusively, in the case of extreme fuel costs, the Travel organiser can deviate from the rates 20 days prior to the day of departure. The travel organiser will indicate how the increase was calculated.

3.As long as the travel sum has not been paid in full, the travel organiser is entitled until 20 days before the day of departure to increase the travel sum on account of changes in the transport costs (including fuel costs), payable taxes, levies and applicable exchange rates. The travel organiser will indicate how the increase was calculated. Said changes will also lead to a reduction in the travel sum unless the
costs incurred in this connection are such that this cannot be reasonably required
from the travel organiser.

4.The traveller is entitled to reject an increase in the travel sum as referred to in the
preceding two provisions. He/she must exercise this right – subject to forfeiture –
within 3 working days of receiving advice of the increase.
If the traveller rejects the increase in the travel sum, the travel organiser is entitled to cancel the contract. It must exercise this right – subject to forfeiture – within 7 working days of the traveller receiving advice of the increase.
In this event, the traveller is entitled to waiver of the travel sum or immediate restitution of sums already paid.

1. The travel time indicated in the publication of the Travel organiser is given in whole days, whereby the day of departure and arrival, regardless of the time, are counted as full days. When there is a conflict between the times stated in the publication and the times listed in the travel documents, the last one is decisive.

1. The travel time indicated in the publication of the Travel organiser is given in whole days, whereby the day of departure and arrival, regardless of the time, are counted as full days. When there is a conflict between the times stated in the publication and the times listed in the travel documents, the last one is decisive.

2.Incidental or structural changes in schedules and schedules of carriers can affect the dates of departure, arrival and travel time. The information on dates of departure, arrival and travel time announced by the Travel organiser apply in the first place or the information or data provided by the carrier on the revised timetables and schedules. In the application of the travel contract, one cannot speak of delay for which the Travel organiser is liable. Subject to any claims by the traveller based on concluded travel or cancellation insurance, the traveller is not entitled to a refund of part of the travel sum if the departure times as a result of changes, do not deviate more than 36 hours different from the original date. If during the journey it appears that the travel time is extended due to these, the cost of extra accommodation will be on account of the Travel organiser.
The Travel organiser is liable for damages that result from its own acts or omissions only if it is due to its own gross negligence or intent.
The Travel organiser is liable for damages that result from its own acts or omissions only if it is due to its own gross negligence or intent.

1. The traveller must be in the possession of all necessary and valid travel documents such as passports, visas, vaccination certificates, etc. Given the great importance, the traveller needs to check the general information provided by the Travel organiser with the appropriate authorities and institutions on applicability, completeness and timeliness.

2. The Travel organiser is not liable in case the traveller cannot travel, or parts thereof, as a result of deficiencies in his travel documents.

3. Unless agreed otherwise, the travel documents (tickets, vouchers, etc.) will be sent 10 days before departure sent to the traveller. The traveller who has not received the necessary travel documents is required to report this at least 5 days before the day of departure to the Travel organiser

4. The tour operator is not liable for any loss, damage or loss of luggage, travel documents and travel documents.

1. The traveller may request to change the travel contract. If the request for change does not have the nature of a cancellation, and if the service providers involved in implementing the travel grant the request, taking into account Article 1.4 of these conditions, the contract can be altered 28 days before departure.
2.In that case, the additional communication and additional booking fee will be charged

1. Cancellation of the travel contract by the traveller must be confirmed in writing. The date of the postmark counts as the date of notification of cancellation. For cancellation each traveller is due the following amounts:
a. 56 days before departure: 15% of the travel sum, or the minimum payment applicable under Article 2.1;
b. from 56 days to 42 days before departure: 30% of the travel sum;
c. from 42 days to 28 days before departure: 50% of the travel sum;
d. from 28 days to 14 days before departure: 75% of the travel sum;
e. from 14 days to 7 days before departure: 90% of the travel sum;
f. from 7 days before departure until the day of departure: 100% of the travel sum.

NB. One can cover this risk by entering cancellation insurance.

2. A traveller who is unable to travel and who is not entitled to compensation on the basis of a cancellation insurance can be replaced by any other suitable person, the substitute, to take his place on the following conditions:
a. that the involved providers have no objection against the substitute;
b. that the other person meets all of the travel contract conditions;
c. that a written statement from the other person is received that he/she is informed about the travel program, the information provided by the Travel organiser and the general conditions;
d. that request is made within 7 days before the day of departure

3.The traveller and the substitute are severally liable vis-à-vis the Travel organiser for the payment of the outstanding part of the travel sum and extra costs resulting from the substitution.

1. The local conditions in particular destinations offered by the Travel organiser may result in changes in the travel program before or during the journey. Changes to itineraries due to persistent bad weather, also fall within the scope of this article.
The adjustments may include (within reasonable limits) that departure may happen from a different airport, with another vehicle, possibly of the same type of transportation e.g. with a different carrier etc. The Travel organiser obliges to limit the adverse effects for the traveller as much as possible. Adjustments in the travel program in exceptional cases can result in changes in routes, accommodation and local transport different than what is indicated in the publication. The Travel organiser is then obliged to offer the traveller alternatives maintaining the original nature of the trip. In these circumstances it is possible that the Travel organiser and the passenger conclude a new contract with respect to the part of the travel component, which will be considered as a part of the original travel contract.

2. The changes referred to in paragraph 8.1 will be considered as amendments under Art. 505 BW (Book 7). The traveller can reject the amendment only if no reasonable alternative exists and if the amendment will result in a disadvantage of considerable nature. The said amendments will not affect the travel sum, unless agreed otherwise, nor can the traveller claim for damages towards the Travel organiser on the basis of aforementioned changes.

3. The travel organiser has the right to make changes to the agreed service on the grounds of weighty circumstances. Weighty circumstances are circumstances that are of such a nature that the travel organiser can no longer be reasonably required to fulfill the contract.
In that case, the traveller is entitled to an alternative, at least equivalent journey, or a refund (of the portion already paid) of the travel sum or a proportionate part in case the travel has already been partially taken. If the traveller wishes to exercise his right to a refund, it must give the Travel organiser notice within 72 hours

4. All in Article 8 mentioned changes of the travel contract and the circumstances giving rise to that end will be communicated immediately to the traveller.

5. If the changes mentioned in Article 8 occur after the departure of the traveller, the Travel organiser will ensure that appropriate alternative measures are taken to ensure continuation of the journey. In case the Travel organiser is unable to make such an arrangement, or in case the traveller for good reasons do not accept the alternative arrangements, the travel organiser has to ensure that there is the traveller returns to the place of departure or to another agreed place of return.

1. The travel organiser may only terminate the contract on account of weighty circumstances, which are such that further binding by the travel organiser to the travel contract cannot reasonably be required. The traveller has a right to at least an equivalent, alternative travel, or a refund of (the already paid part) of the travel sum or a proportionate part thereof if the travel has already been partially taken.

2. The travel organiser has the right to terminate the travel contract without being held liable for any damages in case:
a. the number of applications is less than the minimum number specified in the publication and the cancellation notice is done within the prescribed time period;
b. in cases of force majeure, namely abnormal and unforeseeable circumstances, that are independent of the will of those who appeal to it and for which the consequences could not be avoided. Force majeure is described to as circumstances such as political unrest, natural disasters, cancelled events, general strikes, etc. In the event of determination of force majeure account will be taken of local conditions in the specific destinations in relation to the travel contract.

1. Subject to the provisions of this article elsewhere, the travel organiser is liable for the proper execution of the obligations arising from the travel contract. The obligations arising from the travel contract are also the expectations that the traveller could reasonably have on the basis of the publications of the travel organiser, taking into account facts of common knowledge relating to particular destinations. The implementation of the travel contract needs to be also assessed by reference to the use, the state of technology and the constraints and habits that particular destinations and adventurous nature of the trips involve.

2. The travel organiser is not liable for damages resulting from:
a. shortcomings in the implementation of the travel contract under circumstances which are attributable to the traveller, including damage caused by the health condition of the passenger;
b. actions and influences by third parties not directly involved in the implementation of the contract;
c. circumstances not attributable to the fault of the travel organiser and / or according the law or in society valid norms that cannot be reasonable attributed to the travel organiser

3. So far not determined elsewhere in these conditions, the travel organiser accepts no liability for damages for which travel and / or cancellation insurance policies cover unless the damage is due to intent or gross negligence by the travel organiser.

4. In case the travel organiser can be held liable for loss of travel enjoyment, or for damage the traveller suffers in the exercise of his profession or business, the compensation will not exceed the maximum of one time the travel sum.

5. The liability of the travel organiser is in all cases limited or excluded in accordance with the relevant international conventions and, except in case of death or injury of passengers, still limited to three times the travel sum.

6. The exclusions contained in this article and / or limitations of liability of the travel organiser also apply for employees of the travel organiser the booking office and relevant service providers and their staff, unless the treaty or statute precludes this.

1.The traveller(s) is/are obliged to comply with all instructions of the travel organiser to promote the proper fulfillment of the travel package and is/are liable for loss caused by any improper conduct on his/her/their part.

2.The traveller who causes or may cause so many nuisances or trouble that the proper fulfillment of a travel package is or may be greatly hindered can be excluded from (continuing) the trip by the travel organiser, if the latter cannot be reasonably required to fulfill the contract. If and where the effects of nuisance or trouble can be attributed to the traveller, all resulting costs will be for his/her account

3. The traveller must ascertain no later than 24 hours before the stated departure time of the return trip the exact time of departure from the travel organiser or local travel agency. In this case, and / or when the traveller deviates from the route during the trip or withdraws form the guidance of the travel organiser and therefore is not on time for transportation, the consequences are entirely for the account of the traveller. Nor can the latter claim for refund on parts not used of the trip.

4. The obligation of the travel organiser to help the traveller in need and assistance is severely hampered if it cannot revert to the assistance of one of the travel and luggage insurance included SOS-central. The traveller is therefore required to conclude a full coverage insurance for risks that are covered by the accepted travel accident and baggage insurance.
The traveller should indemnify the travel organiser from the consequences and damage that result from the fact that the passenger has not adequately concluded a travel accident and baggage insurance.

1. Complaints that exceed the level of more than one remark must be reported in situ as soon as possible in writing to the local representative of the travel organiser and if applicable to the relevant service provider. If the shortcoming cannot be resolved to satisfaction, the traveller can within a month after return submit his/her complaint in the Netherlands in writing. . If the trip did not take place, the period of one month commences when informed of the facts to which the complaint relates, at least on the day of the original departure date.

2. A complaint not satisfactorily resolved may be up to three months after the trip (or after original departure date) submitted in writing to the travel organiser. If a complaint within three months after submitting work or if the passenger has not been resolved or if the traveller does not agree with the advice of the travel organiser, he/she may wish to up to one year after the journey (or the days of the original departure date) contact to the jurisdiction of the court in the location of the travel organiser

3. The traveller who does not wish to make use of the advisory mentioned in paragraph 12.2 may wish to latest one years after the journey (or the days of the original departure date) apply to the competent court in the location of the travel organiser.

4. The travel contract and all obligations resulting from it are subject to Dutch law.